What's included and what costs extra at InterContinental New Orleans
Room rates at InterContinental New Orleans include standard in-room amenities and property access such as free Wi‑Fi, use of the 24‑hour fitness center, rooftop pool access, and 24‑hour front desk/concierge services. Additional charges commonly apply for valet parking, pet fees/deposit, restaurant meals, some event services, and optional incidentals or upgrades.
In this guide
What’s included in a standard room rate
Most paid room rates include free Wi‑Fi throughout the hotel (guest rooms and public areas), access to the 24‑hour fitness center, and use of the outdoor rooftop pool (open daily; see pool hours in the Amenities section).
The hotel offers 24‑hour front desk service, concierge assistance, luggage storage, and express check‑out as part of general guest services; these are available to all registered guests.
- Free Wi‑Fi in rooms and public areas
- Access to 24‑hour fitness center (no extra charge for guests)
- Access to 15th‑floor rooftop pool and sundeck
Rooms, bedding, and in‑room basics
The property has 484 rooms across 14 floors with multiple room types. Room names include Classic Room, 1 King Bed; Classic Room, 2 Queen Beds; Classic Room; Premium Room, Balcony; Premium Room; Classic Room (Top Floor); Suite, 1 Bedroom; and Suite, 1 Bedroom, Balcony, among others.
Standard in‑room amenities are covered by the room rate (for example, free Wi‑Fi). There are 10 accessible rooms available; accessible options are listed on the hotel site and should be requested at booking if needed.
- Room types (examples): Classic Room, 1 King Bed; Classic Room, 2 Queen Beds; Premium Room, Balcony; Suite, 1 Bedroom
- 10 accessible rooms available
- All rooms are non‑smoking
Dining: what’s included and what you’ll pay extra for
The hotel has two signature on‑site restaurants: Trenasse (Cajun‑Creole/Gulf Coast) and Pete’s (an English‑style pub). Meals at these restaurants are not included in standard room rates unless you buy a rate or package that explicitly includes breakfast or dining.
Pete’s serves breakfast daily and offers a popular buffet; full breakfast is available for an additional charge when not included in your rate. Poolside dining is available at the rooftop pool for an extra charge.
- Trenasse: lunch & dinner (open daily, Sundays open earlier)
- Pete’s: breakfast and evening pub service (buffet breakfast runs each morning)
- SoifFaim: light fare and cocktails (listed as a casual option on some sites)
| Venue | Typical hours | Included with rate? |
|---|---|---|
| Trenasse (Cajun‑Creole) | Lunch & Dinner (daily) | No — pay as you order |
| Pete’s (Pub & breakfast) | Breakfast mornings; evening cocktails | No — breakfast usually an extra charge unless included |
| Poolside dining | Pool hours (see pool section) | No — pay as you order |
Pool, fitness center and wellness
The hotel’s single outdoor rooftop pool is on the 15th floor with a sundeck, loungers, changing rooms and shower facilities. Pool hours are listed as daily 7:00 AM to 10:00 PM on published property information.
The fitness center is open 24 hours and includes cardio equipment, elliptical machines, treadmills and free weights; use of the fitness center is free for registered guests. There is no on‑site spa at the property.
- Rooftop pool hours: daily 7:00 AM–10:00 PM
- Pool amenities: sundeck, loungers, changing rooms, showers
- Fitness center: 24‑hour access, cardio and free weights; no extra fee for guests
Parking, transport and airport transfers
On‑site covered valet parking is available for an additional fee; published daily valet rates vary by source. The property notes height restrictions for some vehicles and oversized‑vehicle charges on third‑party listings.
The hotel does not provide an airport shuttle to Louis Armstrong New Orleans International Airport (MSY). The InterContinental New Orleans sits on the St. Charles streetcar line and is a short walk (two to three blocks) from the French Quarter.
- On‑site valet parking: fee applies (published IHG figure and other booking sites show nightly amounts)
- No hotel airport shuttle to MSY (arrange taxi, rideshare or shuttle independently)
- Streetcar access: hotel sits on the St. Charles Avenue streetcar line
| Service | Notes |
|---|---|
| Valet parking | Additional charge; covered, in/out privileges quoted by some sites |
| Airport shuttle | Not offered by the hotel |
| Streetcar | St. Charles line stops at the hotel; pay Metro fare for streetcar rides |
Pets, accessibility and payment details
The hotel is pet‑friendly but charges a pet fee and requires a signed pet waiver. IHG’s published pet policy shows a $150 pet fee per stay, a nonrefundable $150 pet deposit, and a 40‑lb weight limit (service animals are exempt).
Payment options include major credit cards and cash; the hotel may require a card or cash deposit at check‑in to cover incidentals. Accessible rooms and wheelchair‑accessible parking are available; request accessible accommodations when booking.
- Pet fee (IHG listed): $150 per stay + $150 nonrefundable deposit; 40‑lb limit (confirm at booking)
- Accessible rooms: 10 accessible rooms on property
- Accepted payment: major credit cards and cash; incidentals deposit may be required
Meetings, weddings and event extras
InterContinental New Orleans offers extensive meeting and event space (around 33,000 sq ft across multiple rooms). The LaSalle/Grand Ballroom expands to roughly 8,330–8,335 sq ft and can host large receptions and seated dinners.
Event services such as catering, AV, room setup, and wedding packages are available for an additional charge; wedding package pricing and event‑specific costs are handled through the hotel’s sales and events team.
- LaSalle/Grand Ballroom: ~8,330–8,335 sq ft; capacity up to several hundred guests (specific capacities vary by setup)
- Total meeting space: published figures around 30,000–33,000 sq ft across multiple rooms
- Event extras (catering, AV, staffing) are charged separately
| Space | Typical detail |
|---|---|
| LaSalle (Grand Ballroom) | ~8,330–8,335 sq ft; large receptions and seated dinners (capacity varies) |
| Total meeting space | Reported at about 33,000 sq ft across many rooms |
| Event services | Catering, AV and staffing are additional charges |
