InterContinental New Orleans › FAQs
Know before you goInterContinental New Orleans FAQs
Answers to everything guests ask before booking: the age policy, check-in, every room, dining, the spa, getting there, the seasons, events and booking. Short answers first.
Most asked
The basics
10Where is InterContinental New Orleans located?
InterContinental New Orleans is at 444 St. Charles Ave in the Central Business District of New Orleans, a few blocks from the French Quarter.
Is InterContinental New Orleans family-friendly?
Yes. The hotel welcomes children of all ages and is not an adults-only property.
Does InterContinental New Orleans have free Wi‑Fi?
Yes. The hotel offers free Wi‑Fi throughout the property, including guest rooms and meeting spaces.
Does InterContinental New Orleans have a pool?
Yes. There is one outdoor rooftop pool on the hotel's 15th floor with a sundeck and lounge chairs.
What are the rooftop pool hours at InterContinental New Orleans?
The rooftop pool is open daily from 7:00 AM to 10:00 PM.
Does InterContinental New Orleans have a spa?
No. The property does not have an on-site spa, but it does have a 24-hour fitness center.
Is InterContinental New Orleans a smoke-free hotel?
Yes. The hotel is entirely smoke-free.
Does InterContinental New Orleans offer valet parking?
Yes. On-site valet parking is available for a surcharge; nearby self-parking options are also available.
Does InterContinental New Orleans provide an airport shuttle?
No. The hotel does not provide an airport shuttle to Louis Armstrong New Orleans International Airport (MSY).
What payment methods does InterContinental New Orleans accept?
The hotel accepts major credit cards including American Express, Visa, MasterCard, Discover, and others; it also accepts debit cards and cash.
Age policy & families
8What is the minimum check-in age at InterContinental New Orleans?
The main guest checking in must be at least 21 years old.
Can children stay at InterContinental New Orleans?
Yes. Children of all ages are welcome to stay at InterContinental New Orleans.
Are children charged as adults at InterContinental New Orleans?
Guests aged 18 and older are charged as adults; younger children are generally accommodated under the hotel's family-friendly policies.
Does InterContinental New Orleans offer children's activities or family rooms?
The hotel is described as family-friendly and offers family rooms and children's dining options on its amenities listings.
Is breakfast included for kids at InterContinental New Orleans?
Standard room rates do not automatically include meals; breakfast is available on-site but is not included unless specifically stated in your rate or package.
Can I bring a stroller to InterContinental New Orleans?
Yes. The hotel is family-friendly and provides accessible paths and services, but you should contact the hotel or your booking agent if you need storage or special assistance.
Are cribs or rollaway beds available at InterContinental New Orleans?
Specific information about cribs or rollaway beds is not provided here; please contact the hotel directly or ask your booking agent to confirm availability.
Check-in & hotel policies
9What time is check-in and check-out at InterContinental New Orleans?
Standard check-in is 4:00 PM and check-out is 11:00 AM; late check-out may be available for a fee, subject to availability.
What is the hotel's pet policy at InterContinental New Orleans?
InterContinental New Orleans is pet-friendly with a pet fee and deposit; a signed pet waiver is required and pets may not be left unattended.
Does InterContinental New Orleans require a deposit at check-in?
A card or cash deposit for incidentals may be required at check-in; please confirm the amount with the hotel or your booking agent.
Does InterContinental New Orleans accept cash payments?
Yes. The hotel accepts cash as well as major credit and debit cards, though cashless payment options are available.
Is there an accessible route and accessible rooms at InterContinental New Orleans?
Yes. The hotel offers accessible parking and 10 accessible guest rooms, along with accessible paths of travel and braille or raised signage.
Can I store luggage at InterContinental New Orleans before check-in or after check-out?
Yes. The hotel offers luggage storage; ask the front desk for assistance before arrival or at check-out.
Is InterContinental New Orleans entirely smoke-free?
Yes. Smoking is not permitted anywhere inside the hotel.
What should I know about parking when I stay at InterContinental New Orleans?
Valet parking is available for a surcharge, there are height restrictions, and nearby self-parking options exist; confirm current rates and details with the hotel.
Does InterContinental New Orleans have a fitness center I can use during my stay?
Yes. A 24-hour fitness center with cardio equipment, treadmills, ellipticals, and free weights is available free for guests.
Rooms & suites overview
9What room types are offered at InterContinental New Orleans?
InterContinental New Orleans offers a variety of room types including Classic Room, Premium Room, and Suite options such as Suite, 1 Bedroom and Suite, 1 Bedroom, Balcony.
Are balconies available in some rooms at InterContinental New Orleans?
Yes. The hotel offers rooms with balconies, including Premium Room, Balcony and Suite, 1 Bedroom, Balcony.
Which room at InterContinental New Orleans has a sofa bed?
The Suite, 1 Bedroom includes a 1 King Bed and 1 Double Sofa Bed.
Are there mobility-accessible rooms at InterContinental New Orleans?
Yes. The property lists accessible room types such as Classic Room (Mobility) and Classic Room, Bathtub (Mobility).
Is free Wi‑Fi included in InterContinental New Orleans guest rooms?
Yes. Free Wi‑Fi is available in all guest rooms.
How many rooms does InterContinental New Orleans have?
The hotel has 484 rooms across 14 floors.
Is there a top-floor room option at InterContinental New Orleans?
Yes. The hotel offers a Classic Room (Top Floor) as one of its room types.
Can I request a specific bed type at InterContinental New Orleans?
Yes. Many room types list bed configurations, such as Classic Room, 1 King Bed or Classic Room, 2 Queen Beds; request your preferred bed type when booking but confirmation depends on availability.
Are communication-accessible rooms available at InterContinental New Orleans?
Yes. The hotel offers a Classic Room (Communications) designed for guests with communication-access needs.
Room by room
106Classic Room, 1 King Bed
What does the Classic Room, 1 King Bed look out on?
The room gets natural light and a view toward St. Charles Avenue , putting you in the Central Business District at 444 St Charles Ave. The hotel sits on the historic St. Charles streetcar line.
How big is the Classic Room and who does it sleep?
The room measures 279 sq. ft. with one bedroom and a private bathroom. It has 1 King Bed and sleeps 2 guests , which suits a couple or a solo traveler. Connecting rooms are available for travelers who need more space.
What is the bedding like?
The king bed is dressed in Egyptian cotton sheets with premium, hypo-allergenic bedding and a down comforter. Blackout drapes help with sleep, and the room is climate-controlled for both heating and air conditioning.
What is the bathroom like in this room?
It is a private bathroom with a bathtub or shower . It comes with bathrobes, slippers, towels, a hair dryer, and free shampoo, soap and toiletries. Toothbrush and toothpaste are available on request.
What in-room amenities can I expect for work or relaxing?
You get a 55-inch LCD TV with cable channels , free Wi-Fi and a desk with laptop workspace. There is also a laptop-compatible safe, an iron and ironing board, a coffee/tea maker and electrical adapters. Room service runs during limited hours.
Can I use the pool and fitness center?
Yes. The fitness center is open 24 hours and is free for hotel guests, with treadmills, ellipticals and free weights. The outdoor rooftop pool has a sundeck, loungers, changing rooms and showers, and is open daily from 7:00 AM to 10:00 PM. There is no hot tub and no on-site spa.
How close is the hotel to the French Quarter and other sights?
The hotel is about two to three blocks from the French Quarter , roughly a 10-minute walk or a short streetcar ride. The Caesars Superdome, the National WWII Museum, the Aquarium of the Americas and the Ernest N. Morial Convention Center are also a short walk away.
Where can I eat at the hotel?
Trenasse is the signature restaurant, serving contemporary Cajun-Creole cuisine and known for its oyster bar. Pete's is an English-style pub serving a breakfast buffet daily from 6:30 AM, with vegetarian, vegan and gluten-free options. Full breakfast is not automatically included in standard rates and costs about $35.09 per person.
What should I know about parking, getting from the airport, and check-in?
Check-in is at 4:00 PM and check-out at 11:00 AM . The main guest must be at least 21 . Valet parking is available at a daily fee, and parking has height restrictions. The hotel has no airport shuttle ; taxis from MSY are a regulated flat fare, commonly cited around $36 for up to two passengers, and the trip takes roughly 20–30 minutes.
Is the hotel noisy during Mardi Gras?
The hotel sits directly on the Mardi Gras parade route , with more than thirty annual parades passing the front door. That puts you at the center of the celebrations, so expect a lively atmosphere on St. Charles Avenue during carnival season.
Classic Room, 2 Queen Beds
What does the Classic Room, 2 Queen Beds look out on?
The room has a Central Business District view . InterContinental New Orleans is at 444 St Charles Ave, on the historic St. Charles streetcar line, with the French Quarter a few blocks away. The hotel also sits on the Mardi Gras parade route, with more than thirty parades passing the front door each year.
How are the beds arranged and how many people can the room sleep?
The room has 2 Queen beds and sleeps up to 4 guests in 300 sq. ft. The bedding is hypo-allergenic and premium, with a down comforter and Egyptian cotton sheets. Children of all ages are welcome, though guests 18 and over are charged as adults, and the main guest checking in must be at least 21.
What is the bathroom like?
The private bathroom has a bathtub or shower . It is stocked with bathrobes, slippers, shampoo, soap, towels, a hair dryer and free toiletries. Toothbrush and toothpaste are available on request. A roll-in shower is available for guests who need an accessible room, and the hotel has 10 accessible rooms in total.
Is this room a good choice for families or small groups?
Yes. With two Queen beds for up to four guests , it suits a family or two couples travelling together. Connecting rooms are available if you need more space. The hotel is family-friendly and not adults-only.
Can I work from the room?
Yes. The room has a desk and a laptop-compatible workspace , free Wi-Fi, electrical adapters and an iron and ironing board. A coffee/tea maker and a 55-inch LCD TV with cable channels are in the room too. Room service runs limited hours.
What can I do at the hotel for pool, fitness and dining?
The rooftop pool on the 15th floor is open daily 7:00 AM to 10:00 PM, with a sundeck, loungers, changing rooms and showers. The 24-hour fitness center is next to it and is free for guests. There is no hot tub and no on-site spa. For dining, Trenasse serves contemporary Cajun-Creole cuisine and has an oyster bar. It is open daily from 11:00 AM to 10:00 PM, opening at 10:00 AM on Sundays. Pete's is an English-style pub serving breakfast daily from 6:30 to 11:00 AM. Breakfast is not automatically included in room rates.
How do I get from the airport, and how close is the French Quarter?
The hotel is about 12 miles from Louis Armstrong New Orleans International Airport (MSY) and has no airport shuttle . A taxi is a regulated flat fare, commonly around $36 for up to two passengers, and takes roughly 20–30 minutes. Shared shuttle vans and the Airport Express bus also serve downtown. The French Quarter is about two to three blocks away , roughly a 10-minute walk or a short streetcar ride. The Aquarium of the Americas, the National WWII Museum and the Superdome are also within a short walk.
What should I know about check-in, parking and pets?
Check-in is at 4:00 PM and check-out at 11:00 AM . Late check-out may be available for a fee, subject to availability. Valet parking is on site, with IHG listing a daily rate of $53, and there are height restrictions. The hotel is entirely smoke-free. It is pet-friendly: a pet waiver is signed at check-in, and fees and weight limits apply.
Classic Room
How big is the Classic Room at InterContinental New Orleans?
The Classic Room is 285 sq. ft. with one bedroom and a private bathroom. It is climate-controlled, with both air conditioning and heating, and blackout drapes to help you rest.
How is the bed set up and how many guests does the Classic Room sleep?
The room has one twin bed and is set up for up to 2 guests . The bedding is premium: Egyptian cotton sheets, a down comforter and hypo-allergenic bedding.
What is the bathroom like in the Classic Room?
It is a private bathroom with a bathtub or shower . Bathrobes and slippers are provided, along with shampoo, soap, towels and a hair dryer. Toothbrush and toothpaste are available on request.
Is the Classic Room a good choice for a business trip?
Yes. The room has a desk and laptop workspace , a laptop-compatible safe, an iron and ironing board, a phone and electrical adapters. Free Wi-Fi covers the whole hotel, and daily housekeeping keeps the room tidy.
What entertainment and refreshments are in the room?
There is a 55-inch LCD TV with cable channels and a coffee/tea maker . Room service runs during limited hours. For a meal downstairs, Trenasse serves Cajun-Creole cuisine and Pete's is an English-style pub.
Where is InterContinental New Orleans, and how close is the French Quarter?
The hotel is at 444 St Charles Ave in the Central Business District, on the historic St. Charles streetcar line. The French Quarter is about two to three blocks away , roughly a 10-minute walk or a short streetcar ride. The Superdome, the National WWII Museum and the Aquarium of the Americas are also a short walk away.
Can I use the pool and fitness center when staying in a Classic Room?
Yes. The rooftop pool on the 15th floor has a sundeck, loungers, changing rooms and showers. It is open daily from 7:00 AM to 10:00 PM. The fitness center is open 24 hours and is free for hotel guests. The hotel has no hot tub and no on-site spa.
What are check-in, check-out and parking arrangements?
Check-in is at 4:00 PM and check-out is at 11:00 AM . Late check-out may be available for a fee, subject to availability. The main guest must be at least 21 to check in. Valet parking is on site, with IHG listing a daily rate of $53, and the hotel is entirely smoke-free.
Is there an airport shuttle, and how do I get to the hotel from MSY?
The hotel has no airport shuttle , but the trip is easy to arrange. A taxi from MSY is a regulated flat fare, commonly cited around $36 for up to two passengers, and takes roughly 20–30 minutes. Shared shuttle vans and the Airport Express bus are also options.
Is the hotel a good base for Mardi Gras?
The hotel sits directly on the Mardi Gras parade route , with more than thirty annual parades passing the front door. Spring is the busiest and priciest season, so book early. October and November are widely regarded as the best months for weather.
Classic Room, Bathtub (Mobility)
What does the Classic Room, Bathtub (Mobility) look out on?
The room offers city vistas over the Central Business District , reflecting the hotel's downtown setting at 444 St Charles Avenue. The hotel sits directly on the St. Charles Avenue streetcar line and the Mardi Gras parade route, so you are right in the middle of the city.
How are the beds arranged and how many guests does this room sleep?
You can choose 1 King Bed or 2 Queen Beds , and the 300 sq. ft. room sleeps up to 4 guests . That makes it workable for a couple, a small family or a group of friends. Bedding includes a down comforter, Egyptian cotton sheets and hypo-allergenic options.
What accessibility features does this room have?
The room is designed for guests with mobility needs. It has wheelchair-width doorways , height-adjusted amenities, a phone accessibility kit and doorbell and phone notification. The hotel also offers wheelchair-accessible parking.
What is the bathroom like, and does it have a bath or a shower?
The private bathroom has an accessible bathtub with a bathroom grab bar, plus a portable bathtub seat and a raised toilet seat. Bathrobes, slippers, a hair dryer, towels, shampoo and soap are provided, and toothbrush and toothpaste are available on request.
Is the room comfortable for sleeping and quiet enough to rest?
Yes. Blackout drapes and climate-controlled heating and air conditioning help you sleep well. The hotel is on a busy downtown avenue and on the Mardi Gras parade route, with more than thirty annual parades passing the front door. If you visit during carnival season, expect a lively atmosphere outside.
What is there to eat and drink at the hotel?
Trenasse is the signature restaurant, serving contemporary Cajun-Creole cuisine and known for its oyster bar. Pete's is an English-style pub with a breakfast buffet daily from 6:30 AM. Full breakfast is not automatically included in standard room rates, so you can add it when you want it.
Does the hotel have a pool and a gym?
The hotel has an outdoor rooftop pool with a sundeck, loungers, changing rooms and showers, open daily 7:00 AM to 10:00 PM. There is no hot tub. The fitness center is open 24 hours , free for guests, with treadmills, ellipticals and free weights.
How close is InterContinental New Orleans to the French Quarter and other sights?
The hotel is about two to three blocks from the French Quarter , roughly a 10-minute walk or a short streetcar ride. The Caesars Superdome, the National WWII Museum, the Aquarium of the Americas and the Ernest N. Morial Convention Center are also a short walk away.
How do I get here from the airport, and what about parking?
The hotel has no airport shuttle , but a taxi from Louis Armstrong New Orleans International Airport (MSY) is a regulated flat fare, commonly cited around $36, and takes about 20 to 30 minutes. If you are driving, on-site valet parking is available for a daily fee, and parking has height restrictions.
What are the check-in rules and policies I should know about?
Check-in is from 4:00 PM and check-out is at 11:00 AM , with late check-out subject to availability and possibly a fee. The main guest must be at least 21 years old . The hotel is entirely smoke-free, and free Wi-Fi covers the whole property.
Suite, 1 Bedroom, Balcony
Does the One-Bedroom Balcony Suite at InterContinental New Orleans have a private balcony?
Yes. This suite has a private balcony that frames views of the city , giving you outdoor space at the edge of the Central Business District. The hotel stands at 444 St Charles Ave, on the historic streetcar line.
How are the beds arranged and who does the suite sleep?
The suite has 1 king bed in its own bedroom and sleeps 2 guests . That makes it a natural fit for couples or a solo traveler who wants extra room. The bed is dressed with premium bedding, Egyptian cotton sheets and a down comforter, and hypo-allergenic bedding is available on request.
How big is the suite, and is it comfortable for a longer stay?
The suite measures 780 sq. ft. and has a one-bedroom layout. It includes a desk and laptop workspace, a laptop-compatible safe, an iron and ironing board, and daily housekeeping, so it works well for a longer stay or a working trip. Connecting rooms can be requested if you are travelling with others.
What is the bathroom like?
The private bathroom has a bathtub or shower, and you will find bathrobes and slippers along with a hair dryer. Shampoo, soap and toilet paper are provided free of charge. Toothbrush and toothpaste are available on request.
What entertainment and in-room conveniences come with the suite?
You get a 55-inch LCD TV with cable channels , free Wi-Fi , a coffee/tea maker and a phone. Room service runs during limited hours. The suite is climate-controlled for both heating and air conditioning, and blackout drapes help you sleep in.
What are check-in and check-out times, and is there an age requirement?
Check-in is at 4:00 PM and check-out is at 11:00 AM . Late check-out may be possible for a fee, subject to availability. The main guest checking in must be at least 21 years old , and a government-issued photo ID and a card or cash deposit for incidentals may be required.
Where can I eat, and is breakfast included?
InterContinental New Orleans has two restaurants. Trenasse serves contemporary Cajun-Creole cuisine and has an oyster bar. Pete's is an English-style pub that serves breakfast daily from 6:30 AM. Full breakfast is not automatically included in standard room rates and costs approximately $35.09 per person.
What should I know about parking and getting here from the airport?
Valet parking is available on site, with a daily rate of $53 on the hotel's own site. There are height restrictions, and self-parking options are nearby. The hotel has no airport shuttle from Louis Armstrong New Orleans International Airport (MSY). A taxi to the Central Business District is a regulated flat fare, commonly cited at around $36 for up to two passengers, and takes roughly 20–30 minutes.
Does the hotel have a pool, gym or spa?
There is an outdoor rooftop pool on the 15th floor, with a sundeck, lounge chairs, changing rooms and showers. It is open daily from 7:00 AM to 10:00 PM. The fitness center is open 24 hours and is free for guests. There is no hot tub and no on-site spa.
How close is the suite to the French Quarter, and what should I know about Mardi Gras?
The hotel is about two to three blocks from the French Quarter , roughly a 10-minute walk or a short streetcar ride on the St. Charles line. The Superdome, the National WWII Museum and the Riverwalk shopping plaza are also a short walk away. The hotel sits directly on the Mardi Gras parade route , with more than thirty annual parades passing the front door, so expect a lively atmosphere during carnival season.
Classic Room (Communications)
What is the Classic Room at InterContinental New Orleans like, and how big is it?
The Classic Room is a 300 sq. ft. one-bedroom room with a St. Charles Avenue view , set in the Central Business District right by the historic streetcar line. It is climate-controlled for heating and air conditioning, and blackout drapes help with sleep whether you arrive late or want a lie-in.
How is the bed set up, and who does the room suit?
The room has one king bed with Egyptian cotton sheets, a down comforter and hypo-allergenic, premium bedding. It sleeps up to 2 guests , so it suits couples and solo travelers best. Families or groups who need more space can ask about connecting rooms.
What is the bathroom like?
The private bathroom has a bathtub or shower, bathrobes and slippers, and a hair dryer. Soap, shampoo, towels and toilet paper are supplied. Toothbrush and toothpaste are provided on request.
Is the room good for working or a longer stay?
Yes, it has a desk and laptop workspace , free Wi-Fi , a phone, a laptop-compatible safe, electrical adapters and an iron and ironing board. Daily housekeeping is included, and the room has a coffee/tea maker. The 55-inch LCD TV with cable channels is there for downtime.
What can I eat and drink without leaving the hotel?
The hotel has two restaurants. Trenasse serves contemporary Cajun-Creole cooking and has an oyster bar. Pete's is an English-style pub that serves breakfast daily and has a cocktail hour in the evening. Room service runs limited hours . Breakfast is not automatically included in standard room rates.
Can I use the pool and fitness center from a Classic Room?
Yes. Hotel guests can use the rooftop outdoor pool , open daily 7:00 AM to 10:00 PM, which has a sundeck, lounge chairs, changing rooms and showers. The fitness center is next to the pool, open 24 hours, and free for guests. It has treadmills, ellipticals and free weights.
How close is the hotel to the French Quarter and the streetcar?
The hotel is at 444 St. Charles Avenue, about two to three blocks from the French Quarter . That is roughly a 10-minute walk or a short streetcar ride. The St. Charles line runs by the hotel, and a one-way fare is $1.25. The Superdome, the National WWII Museum and the Riverwalk are also within a short walk.
Will it be noisy, and how do I get from the airport?
The hotel is on the Mardi Gras parade route , with more than thirty parades a year passing the front door. A St. Charles Avenue view can be lively in carnival season. The hotel has no airport shuttle , and MSY is roughly 12 miles away. A taxi is a regulated flat fare of around $36 for up to two passengers, and shared shuttle vans and rideshare are other options.
What should I know about check-in, parking and policies before booking?
Check-in is at 4:00 PM and check-out at 11:00 AM . Late check-out may be available for a fee. The main guest must be at least 21 , and the hotel is entirely smoke-free. Valet parking is charged per night, so check the current rate when booking. Pets are welcome with a signed waiver and fees.
Classic Room (Mobility)
What does the Classic Room (Mobility) at InterContinental New Orleans look out on?
The room has a St. Charles Avenue street view . The hotel sits on the historic St. Charles streetcar line in the Central Business District, so you look out on the city's best-known avenue.
How are the beds arranged and how many guests can the room sleep?
The room has 2 Queen Beds and sleeps up to 4 guests in 300 sq. ft. The beds are dressed in Egyptian cotton sheets with down comforters and hypo-allergenic bedding, which suits two couples, friends or a small family.
What accessibility features does this room offer?
The room has wheelchair-width doorways and a roll-in shower in a private bathroom. The hotel also has wheelchair-accessible parking and 10 accessible rooms in total.
What is the bathroom like?
It is a private bathroom built around the roll-in shower. It comes with bathrobes, slippers, shampoo, soap, towels, toilet paper and a hair dryer. A toothbrush and toothpaste are available on request.
Can this room work for a family or a larger group?
Yes. With two queen beds and space for four , it works for families. Connecting rooms are available if your group needs more space. The hotel welcomes children of all ages, though guests 18 and over are charged as adults.
What is in the room for working or relaxing?
You get a desk , a 55-inch LCD TV with cable channels and free Wi-Fi . There is also a coffee/tea maker, blackout drapes, and heating and air conditioning you control yourself. Room service runs limited hours, and electrical adapters are available.
What are check-in and check-out times, and is there a minimum age?
Check-in is from 4:00 PM and check-out is at 11:00 AM. Late check-out may be available for a fee, subject to availability. The main guest checking in must be at least 21 years old .
How do I get from the airport, and what are the parking options?
The hotel has no airport shuttle for Louis Armstrong New Orleans International Airport (MSY), which is about 12 miles away. A taxi is a regulated flat fare, commonly cited at around $36 for up to two passengers, and takes roughly 20–30 minutes. Shared shuttle vans and rideshare are other options. Valet parking is on site, with IHG's own site listing 53 USD per day, and there are height restrictions.
How close is the hotel to the French Quarter, and what is on site for dining and relaxing?
The French Quarter is about two to three blocks away , a roughly 10-minute walk or a short streetcar ride. On site you will find Trenasse for Cajun-Creole cuisine and an oyster bar, and Pete's , an English-style pub. There is also a rooftop pool on the 15th floor, open 7:00 AM to 10:00 PM, and a 24-hour fitness center . The hotel has no on-site spa.
Is the hotel busy during Mardi Gras?
The hotel sits directly on the Mardi Gras parade route , with more than thirty annual parades passing the front door. That puts you at the centre of the celebrations, and it can be lively on St. Charles Avenue during carnival season.
Suite, 1 Bedroom
What does the 1 Bedroom Suite at InterContinental New Orleans look out on?
The suite's large windows frame views down historic St. Charles Avenue in the Central Business District. The hotel sits directly on the Mardi Gras parade route, with more than thirty annual parades passing the front door. Guests visiting in carnival season should expect a lively street scene outside.
How are the beds arranged, and how many people does the suite sleep?
The suite has one king bed in the bedroom and a double sofa bed in the living area , so it sleeps up to four guests . The bedding is premium, with a down comforter, Egyptian cotton sheets and hypo-allergenic options, and blackout drapes help with sleep.
How big is the suite and how is it laid out?
It is a 650 sq. ft. one-bedroom suite . The bedroom is separate from the living area, which has the sofa bed and a desk. That makes it easy for one person to work or relax while another sleeps.
What is the bathroom like?
The suite has a private bathroom with a bathtub or shower . It comes with bathrobes, slippers, a hair dryer, towels, soap, shampoo and free toiletries. Toothbrush and toothpaste are available on request.
Is the suite a good choice for families or business travellers?
Yes, for both. Children of all ages are welcome, and connecting rooms are available for larger parties. For work, the suite has a desk, a laptop workspace, electrical adapters, an iron and ironing board, and free Wi-Fi . Entertainment is a 55-inch LCD TV with cable channels. Guests aged 18 and over are charged as adults.
What is there to do at the hotel itself: pool, fitness and dining?
The rooftop pool is open daily from 7:00 AM to 10:00 PM, with a sundeck, loungers, changing rooms and showers. There is no hot tub and no on-site spa. The fitness center is open 24 hours and is free for guests. For dining, Trenasse serves contemporary Cajun-Creole cuisine and has a well-regarded oyster bar. Pete's is an English-style pub that serves breakfast daily. Full breakfast is not automatically included in standard rates and costs about 35.09 USD per person.
How close is the hotel to the French Quarter and the sights?
The hotel is at 444 St Charles Ave, two to three blocks from the French Quarter , about a 10-minute walk or a short streetcar ride. It is on the historic St. Charles streetcar line, and the Superdome, the National WWII Museum, the Aquarium of the Americas and the Ernest N. Morial Convention Center are a short walk away. New Orleans has no beaches of its own. The closest option is Fontainebleau State Park, about 40 miles away.
How do I get to the hotel from the airport, and what about parking?
The hotel is roughly 12 miles from Louis Armstrong New Orleans International Airport (MSY). It has no airport shuttle , but a taxi is a regulated flat fare, commonly cited around $36 for up to two passengers, and takes about 20–30 minutes. Shared shuttle vans and rideshare are also options. On-site valet parking is available at a daily rate that varies by booking source, and parking has height restrictions.
What should I know about check-in and policies before booking?
Check-in is from 4:00 PM and check-out is at 11:00 AM . Late check-out is available, subject to availability and possibly a fee. The main guest checking in must be at least 21 years old . The hotel is entirely smoke-free. It is pet-friendly, with a pet fee, a weight limit and a signed pet waiver required at check-in.
Classic Room (Top Floor)
How are the beds arranged in the Classic Room (Top Floor) at InterContinental New Orleans?
The room has one king bed with premium bedding, Egyptian cotton sheets and a down comforter, with hypo-allergenic bedding options. It sleeps two guests in 300 sq. ft. , which suits a couple or a solo traveler.
What does the bathroom include?
The private bathroom has a bathtub or shower, bathrobes, slippers, towels, a hair dryer and complimentary toiletries such as shampoo and soap. A toothbrush and toothpaste are available on request.
What in-room amenities can I expect?
Expect a 55-inch LCD TV with cable channels , free Wi-Fi , a coffee/tea maker and a laptop-compatible safe. There is also a desk, an iron and ironing board, electrical adapters and a phone. Room service runs limited hours , and housekeeping is daily.
Is this room a good fit for a longer stay or for working remotely?
Yes, it works well for a business trip or a longer stay. It has a desk and laptop workspace , free Wi-Fi throughout the hotel, an iron and ironing board, daily housekeeping and a safe. Blackout drapes and climate control help you rest.
Can I book connecting rooms if I'm traveling with family or friends?
Connecting rooms are available , which helps if you need more space than a two-guest room offers. The hotel welcomes children of all ages, though guests 18 and over are charged as adults. The main guest checking in must be at least 21.
Is breakfast included, and where can I eat at the hotel?
Full breakfast is not automatically included in standard room rates and costs roughly $35 per person. Pete's, the English-style pub, serves breakfast daily from 6:30 AM. Trenasse serves contemporary Cajun-Creole dishes and has a well-regarded oyster bar.
What can I use at the hotel besides the room?
The rooftop pool on the 15th floor has a sundeck, loungers, changing rooms and showers, and is open daily from 7:00 AM to 10:00 PM. The fitness center is open 24 hours and free for guests. The hotel has no spa and no hot tub.
How close is the hotel to the French Quarter, and how do I get there from the airport?
InterContinental New Orleans is at 444 St. Charles Ave, two to three blocks from the French Quarter, about a 10-minute walk or a short ride on the St. Charles streetcar. The hotel has no airport shuttle. A taxi from MSY is a regulated flat fare of around $36 for up to two passengers and takes roughly 20 to 30 minutes.
Will the location be noisy during Mardi Gras?
The hotel sits directly on the Mardi Gras parade route , with more than thirty parades a year passing the front door. If you want to be part of the festivities, it is ideal. The hotel is also entirely smoke-free.
What should I know about parking, check-in and pets?
Check-in is at 4:00 PM and check-out at 11:00 AM, with late check-out subject to availability and a possible fee. Valet parking is on site, with a daily rate of around $53 on the hotel's own site, and it has height restrictions. Pets are welcome with a signed waiver, a 40-lb weight limit and fees, so check the hotel's pet terms before you travel.
Food & drink
10Is breakfast included at InterContinental New Orleans?
No. Standard room rates do not include breakfast; Pete's offers daily breakfast service for an additional charge.
What on-site restaurants does InterContinental New Orleans have?
The hotel has two main on-site venues: Trenasse for Cajun-Creole and Gulf Coast dishes, and Pete's, an English-style pub serving breakfast and light bites.
What are the hours for Trenasse at InterContinental New Orleans?
Trenasse is open daily from 11:00 AM to 10:00 PM, and it opens at 10:00 AM on Sundays.
What are the hours for Pete's at InterContinental New Orleans?
Pete's serves breakfast daily from about 6:30 AM to 11:00 AM and serves evening cocktails and light bites in the afternoons/evenings.
Do I need a reservation for dining at InterContinental New Orleans restaurants?
Reservations are not required for Pete's breakfast service or Pete's Cocktail Hour; reservations for Trenasse are not specified here.
Does InterContinental New Orleans offer vegetarian, vegan, or gluten-free options?
Yes. Pete's breakfast menu and the hotel's dining options include vegetarian, vegan, and gluten-free choices.
Is there poolside dining at InterContinental New Orleans?
Yes. The rooftop pool area offers poolside dining service during pool hours.
Are children welcome to dine at InterContinental New Orleans restaurants?
Yes. The hotel is family-friendly and its on-site restaurants welcome guests of all ages.
Are meals or drinks included with an InterContinental New Orleans room rate?
No. The property is not all-inclusive; meals and drinks are not automatically included in standard room rates.
Does InterContinental New Orleans have a late-night bar or cocktail hour?
Pete's hosts a Cocktail Hour on select evenings (Thursday through Saturday has been noted), serving crafted cocktails and light bites in the evening.
Spa & wellness
8Does InterContinental New Orleans have an on-site spa?
No. The InterContinental New Orleans does not have an on-site spa.
Are there any wellness services at InterContinental New Orleans?
There is no on-site spa, but the hotel offers a 24-hour fitness center with cardio machines and free weights.
Is the fitness center at InterContinental New Orleans open 24 hours?
Yes. The fitness center is open 24 hours for guests.
Is use of the fitness center included for guests at InterContinental New Orleans?
Yes. The fitness facilities are available to hotel guests and are offered free of charge.
What equipment is available in the InterContinental New Orleans fitness center?
The fitness center includes cardio equipment such as treadmills and ellipticals, plus free weights and strength equipment.
Is there a sauna, steam room, or hot tub at InterContinental New Orleans?
No on-site hot tub is listed for the property; information about a sauna or steam room is not provided.
Can I get spa treatments through the hotel even though there is no spa?
The hotel does not list on-site spa treatments; you can contact the concierge for recommendations or local providers, but specific off-site options are not detailed here.
Are there changing rooms or showers near the fitness area?
Yes. The rooftop pool area and nearby facilities include changing rooms and shower facilities.
Pools & on site
9Does InterContinental New Orleans have a pool?
Yes. The hotel has one outdoor rooftop pool located on the 15th floor with an adjacent sundeck and lounge chairs.
What are the pool hours at InterContinental New Orleans?
The rooftop pool is open daily from 7:00 AM to 10:00 PM.
Is there a hot tub at InterContinental New Orleans?
No. The property does not have a hot tub.
Does the rooftop pool at InterContinental New Orleans have shower and changing facilities?
Yes. The rooftop pool area includes changing rooms and shower facilities.
Can families and children use the InterContinental New Orleans pool?
Yes. The hotel is family-friendly and there is no adults-only pool; children of all ages are welcome.
Is smoking allowed at the InterContinental New Orleans pool area?
No. The hotel is entirely smoke-free, so smoking is not allowed on the property.
Is poolside food and drink service available at InterContinental New Orleans?
Yes. Poolside dining service is offered at the rooftop pool during pool hours.
Where is the rooftop pool located at InterContinental New Orleans?
The rooftop pool is on the hotel's 15th floor, offering a sundeck and lounge seating.
Do guests have to pay to use the InterContinental New Orleans pool?
Pool access for registered hotel guests is provided as part of the property amenities; no separate guest fee is listed here.
Weather & seasons
9What is the weather like in New Orleans in spring when staying at InterContinental New Orleans?
Spring (March–May) brings mild to warm temperatures, typically from the low 50s to upper 70s°F, with festival season including events like Mardi Gras and the French Quarter Festival.
How hot is summer in New Orleans at the InterContinental New Orleans area?
Summer (June–August) is hot and humid with daytime highs commonly in the 90s°F and frequent afternoon thunderstorms; hurricane season begins June 1.
What are fall conditions like near InterContinental New Orleans?
Fall is the driest season, with October often in the low 80s°F and November around the low 70s°F, with lower humidity making it a comfortable time to visit.
What is winter weather like around InterContinental New Orleans?
Winters are mild, roughly from the low 40s to mid-60s°F, with occasional cold snaps into the 30s°F and snow being extremely rare.
When is hurricane season for visits to InterContinental New Orleans?
Hurricane season runs from June 1 through November 30, with the statistical peak from mid-August into mid-October.
Which months are generally best to visit InterContinental New Orleans for pleasant weather?
October and November are widely regarded as favorable months for lower humidity and mild temperatures; spring (March–May) is also popular for cooler weather and festivals.
Does the InterContinental New Orleans sit on parade routes during festival seasons?
Yes. The hotel is located directly on the Mardi Gras parade route, with many annual parades passing the front door.
Are there busy tourist seasons I should consider before booking InterContinental New Orleans?
Spring festival season is the busiest and most popular time to visit; it tends to be busier and pricier than other periods.
If I'm visiting in summer, what weather should I plan for at InterContinental New Orleans?
Expect hot, humid conditions with frequent afternoon thunderstorms and the possibility of tropical-weather activity during hurricane season.
Getting there & around
9Where is InterContinental New Orleans located?
InterContinental New Orleans is at 444 St. Charles Ave in the Central Business District, two to three blocks from the French Quarter.
How do I get from Louis Armstrong New Orleans International Airport (MSY) to InterContinental New Orleans?
There is no hotel airport shuttle; guests typically use taxi, rideshare, shared shuttle vans, or the public Airport Express bus to reach downtown from MSY.
Can I take the St. Charles streetcar from InterContinental New Orleans?
Yes — the hotel sits directly on the historic St. Charles streetcar line, which stops right outside the property.
Is parking available at InterContinental New Orleans?
The hotel offers on-site valet parking with daily fees and height restrictions; nearby self-parking options are also available.
Does InterContinental New Orleans provide an airport shuttle or local shuttle service?
No — the hotel's amenities page states there is no airport shuttle and no local area shuttle.
What is the minimum age to check in at InterContinental New Orleans?
The main guest checking in must be at least 21 years old.
Is InterContinental New Orleans smoke-free?
Yes, InterContinental New Orleans is entirely smoke-free.
Does InterContinental New Orleans accept pets and are there restrictions?
Yes, the hotel is pet-friendly with a pet fee and deposit (IHG lists $150 per stay and a 40-lb weight limit), requires a signed pet waiver at check-in, and does not allow pets to be left unattended.
What payment methods does InterContinental New Orleans accept?
The hotel accepts major credit cards including American Express, Visa, MasterCard, Discover and others, plus cash and debit; a photo ID and card or cash deposit may be required at check-in.
Things to do
8What attractions are within walking distance of InterContinental New Orleans?
Guests can walk to Lafayette Square, Canal Street, Decatur Street, Royal Street, the Mississippi Riverfront, Harrah's Casino, and the Aquarium of the Americas within a few blocks.
How far is the French Quarter from InterContinental New Orleans?
The French Quarter is about two to three blocks away — roughly a 10-minute walk or a short streetcar ride.
Can InterContinental New Orleans help arrange tours and tickets?
Yes, the hotel offers concierge services and tours/ticket assistance to help plan local excursions.
Are there nearby museums and cultural sites to visit from InterContinental New Orleans?
Yes — the National WWII Museum, the Ernest N. Morial Convention Center, and the Riverwalk shopping plaza are all a short walk or quick drive away.
Is InterContinental New Orleans on the Mardi Gras parade route?
Yes, the hotel sits directly on the Mardi Gras parade route and more than thirty parades pass by the front door each year.
What outdoor or day-trip activities can I plan from the hotel?
Popular day trips include swamp tours (about 20–45 minutes to launch sites), plantation visits like Oak Alley, and Gulf Coast or Lake Pontchartrain beaches at longer drive distances.
Does InterContinental New Orleans offer on-site recreation?
Yes — the hotel has a 15th-floor outdoor rooftop pool (open daily) and a 24-hour fitness center with cardio equipment and free weights.
Are there family-friendly activities near InterContinental New Orleans?
Yes — family-friendly nearby options include the Aquarium of the Americas, Audubon Insectarium, riverfront strolls, and walking access to many restaurants and attractions.
Weddings & celebrations
8What wedding venues does InterContinental New Orleans offer?
The hotel has multiple event spaces including the Grand/LaSalle Ballroom, the Marigny Atrium, Pelican meeting room, and smaller rooms like the Storyville for intimate ceremonies.
How many guests can the LaSalle (Grand) Ballroom at InterContinental New Orleans accommodate?
The LaSalle Ballroom expands to about 8,330–8,335 sq ft and can hold up to 640 guests, with room for a reception of about 400 or a seated dinner for about 500.
Does InterContinental New Orleans offer wedding packages and pricing?
Yes — event listings show wedding packages ranging approximately from $3,500 to $5,500 per wedding; for current package details and pricing you should contact the hotel's events team.
Can InterContinental New Orleans host both small and large weddings?
Yes — the hotel offers flexible spaces for intimate events (for example, the Storyville room) up to large ballroom celebrations accommodating several hundred guests.
Is on-site catering available for weddings at InterContinental New Orleans?
Yes — the hotel provides on-site catering through its restaurants and event services; contact the events team for menu and menu customization options.
Is there event space for wedding rehearsals or welcome gatherings at InterContinental New Orleans?
Yes — the hotel's 19 meeting and event rooms and 33,000 sq ft of adaptable event space can be used for rehearsals, welcome receptions, and post-wedding events.
Does the LaSalle Ballroom have natural light or views?
Yes — the LaSalle Ballroom features floor-to-ceiling windows on three sides overlooking historic St. Charles Avenue.
Who should I contact to book a wedding at InterContinental New Orleans?
Contact the hotel's wedding and events team directly; for booking assistance you can also call BookResorts agents 24/7 at +1 (888) 605-1350.
Booking & prices
9What are standard check-in and check-out times at InterContinental New Orleans?
Standard check-in is 4:00 PM and check-out is 11:00 AM; late check-out may be available for a fee, subject to availability.
Is breakfast included with room rates at InterContinental New Orleans?
No — breakfast is not automatically included in standard room rates; a full breakfast costs approximately $35.09 per person according to available listings.
How do I book a room at InterContinental New Orleans?
You can book through the hotel's official channels or through travel agencies; BookResorts agents are available 24/7 at +1 (888) 605-1350 to assist with reservations.
Are there accessible room options at InterContinental New Orleans?
Yes — the hotel offers accessible rooms (10 accessible rooms are listed) and wheelchair-accessible parking and public paths.
What room types are available at InterContinental New Orleans?
Room types include Classic Room, Premium Room, Premium Room, Balcony, Suite, 1 Bedroom, Balcony, Suite, 1 Bedroom, Classic Room (Top Floor), and several mobility/communications-accessible Classic Room variants.
Are Wi‑Fi and fitness center access included with a room booking?
Yes — the hotel offers free Wi‑Fi throughout the property and complimentary access to the 24-hour fitness center for registered guests.
What are the hotel's pet and pet-fee policies when booking?
IHG lists a pet fee of $150 per stay, a nonrefundable $150 pet deposit, and a 40-lb weight limit with a required signed pet waiver at check-in; service animals are typically exempt from fees.
Does InterContinental New Orleans require a deposit or incidental hold at check-in?
A card or cash deposit for incidentals and a government-issued photo ID may be required at check-in; exact hold amounts are not specified here and can vary by reservation.
Are parking fees charged separately when I book a room?
Yes — on-site valet parking is available for a nightly fee (listed rates vary across sources); guests should plan for valet charges separate from room rates.
Didn’t find your question?
Our travel team answers 24/7 and can check details with the hotel for you.
Answers are checked against hotel information and updated regularly; please confirm anything critical to your trip before booking.