Parking, valet and vehicle tips
InterContinental New Orleans offers on-site covered valet parking (surcharge) with height restrictions and electric car charging stations; nearby self-parking is available if you prefer. Expect a staffed 24-hour front desk and concierge to help with vehicle questions, pet paperwork, and arranging alternate parking or transport.
In this guide
Valet parking overview
The hotel provides on-site covered valet parking for a surcharge. Valet parking is listed on the hotel's amenities and is the primary on-site option.
Height restrictions apply in the parking area. If you have an oversized vehicle, confirm accessibility with the front desk or valet on arrival.
- Covered, secured valet parking is available (surcharge applies).
- Height restrictions may prevent some taller vehicles from using the valet garage.
- If you drive an oversized vehicle, ask valet staff about alternate nearby options.
| Feature | Notes |
|---|---|
| Valet parking | On-site, covered, surcharge |
| Height limits | Restrictions apply — check at arrival |
| Oversized vehicles | May incur different handling; notify staff |
Rates, payments and in/out privileges
The hotel's published information lists a daily valet rate; third-party booking sites show slightly different figures. Exact nightly charges and any oversized-vehicle surcharges can vary, so confirm current pricing at check-in.
The property accepts major credit cards, debit cards and cash for hotel charges; a card or cash deposit may be required at check-in for incidentals.
- Valet nightly rates are published by the hotel but may differ by booking site — verify on arrival.
- Oversized vehicles often incur an additional fee; ask the valet team before leaving your car.
- Payment methods accepted include American Express, Visa, MasterCard, Discover and others.
| What to check | Why it matters |
|---|---|
| Current valet rate | Daily total and any in/out privileges |
| Oversized vehicle fee | May be higher than standard valet rate |
| Deposit method | Card or cash hold for incidentals |
Electric vehicles and charging
InterContinental New Orleans lists electric car charging stations among parking amenities. If you plan to use a charger, locate the station when you arrive and confirm any plug types or fees with valet staff.
Charger availability can be limited; if charging is critical during your stay, call ahead to ask about availability or request assistance from concierge or valet at check-in.
- Electric car charging stations are available on-site.
- Ask valet/concierge about connector type, hours, and any fees.
- Reserve extra time if you need a full charge — chargers may serve multiple guests.
| Step | Tip |
|---|---|
| On arrival | Point out EV and ask valet to park near charger |
| During stay | Confirm charging times and any fees |
| Before departure | Allow time to disconnect and collect vehicle |
Self-parking and nearby lots
The hotel notes that nearby self-parking options are available; many guests who prefer not to use valet park at nearby garages or lots. If you plan to self-park, check current lot locations and hours before arrival.
Street-level parking in the Central Business District can be limited, especially during events or Mardi Gras parades, since the hotel sits directly on parade routes.
- Nearby self-parking garages and lots exist; confirm locations and hours in advance.
- Events and parade days can reduce available parking — plan extra time.
- If you choose self-parking, ask the front desk for suggested lots close to 444 St Charles Ave.
| Scenario | Recommended action |
|---|---|
| Normal stay | Use hotel valet or nearby garage |
| Event/parade dates | Allow extra time; consider public transport |
| Oversized vehicle | Confirm garage clearance or use surface lot |
Arriving with a trailer, oversized vehicle or specialty transport
Because the on-site parking has height and size restrictions, the hotel recommends contacting staff before arrival if you have a trailer, box truck, RV, or other oversized vehicle. Not all covered parking will accept these vehicles.
If the hotel cannot accept your vehicle in the valet garage, concierge can direct you to appropriate nearby lots or suggest ground-transport alternatives for guests and gear.
- Notify the hotel in advance about oversized or specialty vehicles.
- Ask valet/concierge about nearby surface lots that accept larger vehicles.
- Consider off-site storage or unloading nearby if you need short-term access to equipment.
| Vehicle type | Likely hotel solution |
|---|---|
| Standard car / SUV | Valet parking (covered) |
| High-roof vans / box trucks | May be too tall for garage — alternate lot |
| Trailers / RVs | Usually must park off-site; contact hotel |
Tips for guests with pets or accessibility needs
InterContinental New Orleans is pet-friendly but requires a pet waiver and deposit at check-in. If you're traveling with a pet and a vehicle (pet carrier, supplies, or service-animal documentation), notify the front desk to ensure staff can assist smoothly at arrival.
The hotel offers wheelchair-accessible parking and 10 accessible rooms. If you require accessible parking close to the lobby or valet assistance with mobility devices, request this ahead of time so staff can prepare.
- Pets: pet fee and signed waiver are required; service animals are exempt from fees — confirm specifics with front desk.
- Accessible parking spaces are available; request nearest space in advance.
- If you need help loading or unloading, the 24-hour front desk and valet can assist.
| Need | Hotel assistance |
|---|---|
| Pet check-in | Bring signed waiver and be prepared for deposit/fee |
| Mobility device | Request accessible parking or valet assistance |
| Service animal | Service animals are exempt from pet fees |
Practical arrival and departure vehicle tips
Check standard check-in/out times—4:00 PM check-in and 11:00 AM check-out—so you can plan valet drop-off and pick-up. If you expect to arrive early or leave late, ask the front desk about vehicle hold options or short-term parking.
If you need transportation instead of parking, the hotel does not provide an airport shuttle; guests must arrange taxis, rideshares, or shuttle services to MSY. The front desk or concierge can help with bookings.
- Note check-in at 4:00 PM and check-out at 11:00 AM when planning vehicle use.
- No hotel airport shuttle to MSY — use taxi, rideshare, or shared shuttle.
- If you require extended parking beyond checkout, speak with valet about options before departure.
| When | What to do |
|---|---|
| Arriving early | Ask valet/front desk for short-term holding or nearby garage |
| Leaving late | Request vehicle retrieval time from valet ahead of departure |
| Going to airport | Arrange taxi/rideshare; hotel has no airport shuttle |
